Frequently Asked Questions

Everything you need to know about Geepas home solutions.

What is the standard delivery timeframe for my order?

We typically process and dispatch orders within 24 hours. Depending on your location, you can expect your home appliances to arrive within 3 to 5 business days.

What kind of warranty do Geepas products come with?

Most Geepas electronics and home appliances come with a standard 1 to 2-year international warranty, ensuring peace of mind and reliable performance.

Can I return a product if I am not satisfied?

Yes, we offer a 14-day return policy for unused items in their original packaging. Please contact our support team to initiate a return or exchange process.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard), as well as popular digital wallets and Cash on Delivery (COD) in select regions.

How can I track the status of my shipment?

Once your order is shipped, you will receive an email and SMS containing a tracking link and a unique tracking ID to monitor your package in real-time.

Are spare parts available for Geepas appliances?

Yes, we maintain a comprehensive inventory of genuine spare parts. You can contact our service centers directly to purchase specific components for your devices.