Returns & Exchanges
At Geepas, we stand behind the quality of our home appliances and electronics; if you are not entirely satisfied with your purchase, you can return your item within 14 days of delivery for a full refund or exchange.
Initiate Return Request
Log into your Geepas account, navigate to your order history, and select the 'Return Item' button to submit a request with your reason for return.
Package Your Item
Place the product in its original packaging with all included accessories, manuals, and warranty cards to ensure a smooth inspection process.
Schedule a Pickup
Once your request is approved, our courier partner will contact you within 48 hours to collect the package from your doorstep at a convenient time.
Quality Inspection & Refund
After our technical team verifies the item's condition, your refund will be processed to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing